BSAD 2300 - Principles of Operations and Service Management

This course introduces the fundamental principles and practices of operations management. Student will explore topics related to the design, planning control, and improvement of various business operations, emphasizing the principles and techniques used to optimize processes, enhance service quality, and achieve operational excellence in various industries. It covers key concepts and practical tools essential for effective operations and service management.

Location: B/L/M
Credits: 3
Classroom Lecture Hours: 45
Lab Hours: 0